PRIVACY POLICY
1 .Introduction
Welcome to Tawheed Institute.
Tawheed Institute (“Company”, “we”, “our”, or “us”) operates the website tawheedeg.com (hereinafter referred to as the “Service”).
Our Privacy Policy governs your visit to our website and explains how we collect, safeguard, and disclose information resulting from your use of our Service.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal information.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used herein have the same meanings as in our Terms and Conditions.
Our services include online Quran memorization classes, Tajweed courses, Noor Al-Bayan programs, Arabic learning programs, and Islamic education services for both children and adults through online communication platforms such as Zoom and WhatsApp.
2 .Definitions
For the purposes of this Privacy Policy:
- “Service” refers to the website operated by Tawheed Institute available at tawheedeg.com.
- “Personal Data” means any information relating to an identified or identifiable natural person.
- “Usage Data” means data collected automatically either generated by the use of the Service or from the Service infrastructure itself.
- “Cookies” are small files stored on your computer or mobile device.
- “User” means any individual who accesses or uses the Service.
- “Data Controller” refers to the entity that determines the purposes and means of processing personal data.
- “Service Providers” means third-party companies or individuals employed to facilitate the Service or perform Service-related functions on behalf of the Company.
3 . Information Collection and Use
We collect several different types of information for various purposes in order to provide and improve our educational services.
The information we collect allows us to manage student enrollments, organize classes, improve user experience, process payments, communicate with students and parents, and maintain the quality and security of our services.
We may collect information directly from users when they:
- Register for classes
- Fill out contact forms
- Subscribe to newsletters
- Contact us through WhatsApp or email
- Attend online sessions through Zoom
- Make payments for courses
- Interact with our website
4 .Types of Data Collected
Personal Data
While using our Service, we may ask users to provide certain personally identifiable information that can be used to contact or identify them.
Personally identifiable information may include, but is not limited to:
- Full name
- Parent or guardian name
- Email address
- Phone number
- Country and city
- Billing address
- Student age category
- Educational preferences
- Communication details
- Any information voluntarily submitted through forms or messages
We may use this information to contact users regarding classes, schedules, technical support, educational updates, promotions, newsletters, and customer service communications.
Users may opt out of receiving promotional communications at any time by following the unsubscribe instructions included in emails or by contacting us directly.
Usage Data
We may also collect information that your browser sends whenever you visit our website or access the Service through a mobile device or computer.
This Usage Data may include:
- Internet Protocol (IP) address
- Browser type and browser version
- Device type
- Operating system
- Pages visited on the website
- Date and time of visits
- Time spent on pages
- Unique device identifiers
- Diagnostic and analytical data
This information helps us better understand user behavior and improve website functionality and performance.
Communication Data
As part of our educational services, we may collect information shared through communication channels including:
- WhatsApp messages
- Zoom meetings
- Email communications
- Contact forms
- Student support conversations
This information may be used for:
- Managing classes
- Responding to inquiries
- Providing technical support
- Monitoring service quality
- Improving student experience
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and retain certain information.
Cookies are small data files that may include an anonymous unique identifier. These files are stored on your device and help improve your browsing experience.
We may use cookies for purposes such as:
- Website functionality
- User preferences
- Analytics and performance monitoring
- Security purposes
- Marketing and advertising campaigns
Examples of cookies we may use include:
Session Cookies
Used to operate and maintain the Service during active sessions.
Preference Cookies
Used to remember user preferences and settings.
Security Cookies
Used to support website security and prevent unauthorized access.
Analytics Cookies
Used to understand visitor behavior and improve website performance.
Advertising Cookies
Used to display advertisements relevant to user interests and previous interactions.
Users can instruct their browsers to refuse cookies or indicate when a cookie is being sent. However, some portions of the Service may not function properly without cookies enabled.
5 . Use of Data
Tawheed Institute uses collected data for various purposes including but not limited to:
- Providing and maintaining educational services
- Organizing Quran memorization and Islamic learning sessions
- Managing student accounts and schedules
- Facilitating communication between teachers, students, and parents
- Sending notifications regarding classes and updates
- Providing customer support
- Improving website functionality and user experience
- Monitoring usage and performance of the Service
- Detecting and preventing technical issues or fraudulent activity
- Processing payments and subscriptions
- Sending newsletters, educational resources, and promotional content
- Complying with legal obligations
- Maintaining the security and integrity of the Service
We may also use information in any other way we describe when users provide the information or with user consent.
6 . Newsletter and Marketing Communications
Users who subscribe to our newsletter may receive:
- Educational articles
- Quran learning resources
- Course announcements
- Academy news and updates
- Promotional offers
- Event invitations
Users may unsubscribe from marketing communications at any time by clicking the unsubscribe link in emails or by contacting us directly at:
info@tawheedeg.com
7 .Payments
- Some services offered through Tawheed Institute may require payment.
- Payments may be processed through secure third-party payment providers. We do not store complete payment card details on our servers.
- All payment information submitted through third-party payment gateways is subject to the privacy policies and security practices of those providers.
- We take reasonable measures to ensure that payment transactions are handled securely and in accordance with industry standards.
8 . Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
We may retain information:
- To comply with legal obligations
- To resolve disputes
- To enforce agreements and policies
- To maintain educational records
- To improve our services
Usage Data is generally retained for shorter periods unless needed for security or analytical purposes.
9 . Data Security
- The security of user information is important to us.
- We implement commercially reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
- However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
- Users are encouraged to protect their account information and notify us immediately if they suspect unauthorized activity.
10 . Children’s Privacy
- Tawheed Institute provides educational services for both adults and children.
- For children under the applicable legal age, parents or guardians may provide consent and manage communications on behalf of the student.
- We do not knowingly collect unnecessary personal information from children without parental involvement or consent where required by applicable laws.
- If a parent or guardian believes that a child has provided personal information without consent, they may contact us to request removal of such information.
11 . Third-Party Service Providers
We may employ third-party companies and individuals to facilitate our services.
These may include:
- Zoom
- Payment processors
- Email marketing providers
- Analytics providers
- Hosting providers
- Technical support providers
These third parties may have access to limited personal information solely for the purpose of performing services on our behalf and are obligated not to disclose or use the information for any other purpose.
12 .Links to Other Websites
- Our website may contain links to third-party websites that are not operated or controlled by Tawheed Institute.
- We are not responsible for the content, privacy policies, or practices of any third-party websites or services.
- Users are encouraged to review the privacy policies of any external websites they visit.
13 . User Rights
Depending on applicable laws and user location, users may have the right to:
- Access personal information
- Correct inaccurate data
- Request deletion of data
- Restrict or object to certain processing activities
- Withdraw consent
- Request a copy of stored information
Requests related to personal data may be submitted to:info@tawheedeg.com
We may request identity verification before responding to certain requests.
14 .Changes to This Privacy Policy
- We may update or modify this Privacy Policy from time to time.
- Any changes will become effective immediately upon posting the updated version on this page.
- Users are encouraged to review this Privacy Policy periodically to stay informed about how we protect personal information.
15 . Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Tawheed Institute
info@tawheedeg.com
30 N Gould St STE R Sheridan, WY 82801
Tax ID: 38-4290613